Gorilla Digital Refund Policy

At Gorilla Digital, we strive to provide exceptional digital marketing services to all our clients. We understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

Refund Eligibility:

• Refunds are only applicable for services purchased directly from Gorilla Digital.
• Refund requests must be made within 48 hours of the initial purchase.

Refund Process:

1. To request a refund, please contact our customer support team at cs@gorilladigital.marketing or (561) 220-2336 within the 48-hour window.
2. Provide your order details, including the date of purchase and the reason for the refund request.
3. Our team will review your request and assess its eligibility for a refund.
4. If your request is approved, the refund will be processed to the original payment method within [X] business days.

Non-Refundable Items:

• Services delivered beyond the 48-hour refund window are not eligible for refunds.
• Customized or personalized services are non-refundable once the work has commenced.

Cancellation Policy:

• Cancellation of services outside the 48-hour refund window may be subject to additional terms outlined in the service agreement.

Contact Us: If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at cs@gorilladigital.marketing or (561) 220-2336. Our customer support team is here to assist you.

Policy Updates: Gorilla Digital reserves the right to modify or update this refund policy at any time without prior notice. Please refer to our website for the most current version of our policies.

By engaging with our services, you agree to adhere to the terms and conditions outlined in this refund policy.

Last Updated: May 9, 2024

Thank you for choosing Gorilla Digital for your digital marketing needs. We appreciate your business.